Accounts, Logins, Passwords

• What does Planoly do?
• Is Planoly approved by Instagram?
• How to change email address
• How to change password
• How to enable email/push notifications
• Limits on free accounts

Instagram accounts and Team members

• How to switch Instagram accounts
• How to add multiple Instagram accounts
• Add and Manage Team Members
• How to link or unlink an Instagram account
• Assigning team members specific Instagram accounts

Uploads, Schedules, & Posting

• What is considered an upload?
• What is counted towards the upload limits
• Why don't we auto post
• How to upload photos, videos and gifs
• Scheduling and posting to Instagram

Billing and accounts

• How to restore subscription on iOS app
• Difference between plans
• How to upgrade/downgrade a plan
• How to cancel a paid account
• How to delete a Planoly account

Discover

• How to preview an image on Discover
• How to include/exclude original captions on Discover

Grid

• What are "U" and "S" labels
• How to drag and drop to arrange content
• How to preview a media
• How to swap a media out
• Recommended image size
• How to use Splitter feature

Calendar

• What are the hearts and comment icons?
• Number of posts on calendar
• Metrics on calendar posts

Analyze

• What does each time frame tab mean?
• Custom date range on Analyze page

Comment Inbox

• Comment permission
• How to reply to comments
• Comment Inbox post limits