How to upgrade/downgrade a plan

Web and Android:

You can upgrade and downgrade at any time by going to your billing page (www.planoly.com/user/billing). The system will automatically prorate your unused time and apply it to your new plan when you upgrade/downgrade. 

Web Dashboard - Click on Menu icon (☰) › Billing › Billing Box › Click Change  › Select New Plan › Update Plan Now

 

iOS:

If you subscribe on our iOS app, you'll have to go to your iTunes subscriptions page to manage/edit your plan. On the iOS app, go to my profile > click on switch plans > we'll email you instructions on how to proceed.

 

*Note If you are downgrading to a plan but have more Instagram accounts and/or team members then allowed, you'll need to unlink the Instagram accounts and/or team members before downgrading. This can be done by going to www.planoly.com/user/profile.