If your Planoly plan is made through an Apple in-app subscription, you will need to update your plan via the Planoly iOS app.
To update your plan via Apple:
- Open the Planoly mobile app
- Tap on the more options icon (3 dots, bottom right)
- Tap on Billing
- Select the new plan.
If you are downgrading to a plan but have more Instagram accounts and/or team members than allowed, you'll need to unlink the Instagram accounts and/or team members before downgrading.
This can be done by going to the Profile page.