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🛍️ Print-on-Demand Starter Guide (Powered by Printful)

Whether you’re a customer purchasing merch or a creator selling it, here’s everything you need to know about how our print-on-demand experience works.

How It Works

  • All products are made to order through our print-on-demand partner, Printful.

  • Once an order is placed, it goes straight to Printful for printing, packing, and shipping.

  • The creator doesn’t personally handle the item — so all order updates and questions should go through Printful directly.


Orders, Shipping, and Fulfillment

  • Orders typically ship within 2–7 business days depending on the product.

  • Once your item is shipped, you’ll receive a tracking number.

  • Shipping delays can happen — check your order confirmation email for expected timelines.

đź”— Track or learn more: Orders & Shipping Help


Returns & Issues

Because products are custom-made, returns are only accepted in specific cases (like printing issues or damaged items).

You can report any of the following:

  • Misprints or production errors

  • Damaged or defective items

  • Lost packages

đź’ˇ Note: If you simply changed your mind or ordered the wrong size, returns are not guaranteed.

đź”— File a return or report an issue: How to Report an Issue


Common Questions

  • Where’s my order? → Track your order

  • Can I cancel or update my order? → Orders are processed quickly, so changes may not be possible.

  • Can I return my order? → See the Return Policy


Support

If you need help with your order or tracking, contact Printful directly:

đź“§ Email: support@printful.com


✨ For Creators