--- title: How to Cancel a Planoly Subscription description: Looking to downgrade to a Free Plan or cancel your Planoly paid subscription? Follow the steps below. --- [Skip to content](https://help.planoly.com/knowledge/cancel-planoly-subscription#main-content) English Show submenu for translations ![Planoly\_Digital\_LogoLockup\_Off-Black](https://help.planoly.com/hs-fs/hubfs/Planoly_Digital_LogoLockup_Off-Black.png?width=200&height=20&name=Planoly_Digital_LogoLockup_Off-Black.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://www.planoly.com/contact-us) [Contact us](https://www.planoly.com/contact-us) How can we help you? - There are no suggestions because the search field is empty. 1. [https://help.planoly.com/knowledge](https://help.planoly.com/knowledge) 2. [Accounts & Billing](https://help.planoly.com/knowledge/accounts-billing) 3. [Plans & Subscriptions](https://help.planoly.com/knowledge/accounts-billing#plans-subscriptions) # How to Cancel a Planoly Subscription ## Looking to downgrade to a Free Plan or cancel your Planoly paid subscription? Follow the steps below. ### **How to cancel a subscription purchased through Planoly** If you subscribed to Planoly via the **web dashboard billing page**, follow these steps to cancel: 1. Log into your account on [www.Planoly.com](https://www.planoly.com/login) 2. Click on the profile icon in the bottom left   ![Screenshot 2026-01-20 at 3.40.25 PM](https://help.planoly.com/hs-fs/hubfs/Screenshot%202026-01-20%20at%203.40.25%20PM.png?width=332&height=485&name=Screenshot%202026-01-20%20at%203.40.25%20PM.png) 3. Choose **Billing \>** Select **Cancel** **Please Note:** If you do not see the **Cancel** button, please check to see if you have an **active Apple in-app subscription** first. You will find the steps to check this below. If you do not have an active Apple subscription and still cannot find the Cancel button, please contact our support team [here](https://www.planoly.com/contact-us).  --- ### **How to cancel a subscription purchased through Planoly Apple iTunes In-App subscription on Mobile** If you subscribed through the **Apple App Store**, the **subscription is handled entirely by Apple**. Please visit your iTunes manage subscriptions page to cancel.  1. Open **Settings** on your mobile device 2. Search **Subscriptions** 3. Tap on **Planoly** 4. Click **Cancel** **Planoly Pro Tip:** If you do not cancel your Apple subscription, Apple will continue to charge you even if you have deleted the app/account.  ### **How to cancel a subscription purchased through**Google Play **Subscription on Mobile** 1. Open the **Google Play app** 2. At the top right, tap the **profile icon** 3. Tap **Payments** & Subscriptions, then choose **Subscriptions** 4. Select the **subscription you want to cancel** 5. Tap **Cancel subscription** 6. Follow the instructions **Please Note:** You will be on your current plan until the end of the billing cycle, which will not renew at the new billing cycle. Once your billing cycle is over, you can downgrade to the FREE plan on the Planoly web dashboard. Additionally, we are not able to **pause subscriptions**. You must either keep your subscription active or cancel it, there is no way to pause subscriptions.  - [Getting Started](https://help.planoly.com/knowledge/getting-started#main-content) - [Planoly Overview](https://help.planoly.com/knowledge/getting-started#planoly-overview) - [Creator Store Intro](https://help.planoly.com/knowledge/getting-started#creator-store-intro) - [Social Channel Connections](https://help.planoly.com/knowledge/getting-started#social-channel-connections) - [Create & Post](https://help.planoly.com/knowledge/create-post#main-content) - [Multi-channel Workspace](https://help.planoly.com/knowledge/create-post#multi-channel-workspace) - [Creating & Editing](https://help.planoly.com/knowledge/create-post#creating-editing) - [Auto-post Troubleshooting](https://help.planoly.com/knowledge/create-post#auto-post-troubleshooting) - [Analytics](https://help.planoly.com/knowledge/create-post#analytics) - [Sell with Creator Store](https://help.planoly.com/knowledge/sell-with-creator-store#main-content) - [Products & Store Setup](https://help.planoly.com/knowledge/sell-with-creator-store#products-store-setup) - [Online Courses](https://help.planoly.com/knowledge/sell-with-creator-store#online-courses) - [Memberships](https://help.planoly.com/knowledge/sell-with-creator-store#memberships) - [Integrations](https://help.planoly.com/knowledge/sell-with-creator-store#integrations) - [CRM & Marketing tools](https://help.planoly.com/knowledge/sell-with-creator-store#crm-marketing-tools) - [Payments & Payouts](https://help.planoly.com/knowledge/sell-with-creator-store#payments-payouts) - [Customer Care](https://help.planoly.com/knowledge/sell-with-creator-store#customer-care) - [Accounts & Billing](https://help.planoly.com/knowledge/accounts-billing#main-content) - [Plans & Subscriptions](https://help.planoly.com/knowledge/accounts-billing#plans-subscriptions) - [Account Settings](https://help.planoly.com/knowledge/accounts-billing#account-settings) - [Troubleshooting](https://help.planoly.com/knowledge/accounts-billing#troubleshooting) [![Planoly\_Digital\_LogoLockup\_Off-Black](https://help.planoly.com/hs-fs/hubfs/Planoly_Digital_LogoLockup_Off-Black.png?width=225&height=23&name=Planoly_Digital_LogoLockup_Off-Black.png "Planoly_Digital_LogoLockup_Off-Black")](http://planoly.com) 1606 Headway Cir, STE # 9512 Austin, TX 78754 Copyright © 2025, Planoly