How to Manage & Reply to Comments for Instagram

You can manage comments for Instagram in the "Comments" tab on the Web Dashboard. This is a paid feature offered through our Instagram Planner.

Please Note: The number of posts you can access is dependent on your plan type. Each plan type has a certain number of posts you can access.  To view our different plan types pricing page.

How to Access Comments Manager

  1. Go to your Planoly Web Dashboard and click on the Comments tab.
  2. Click on a post to view comments from your followers.
  3. Click on Reply next to the username to reply back to that user. Click Enter to send.
    Note: The reply will be threaded in that comment
  4. You can view comments by All, Starred, or New.
  5. To star a comment, click on the star in the right-hand corner.

Planoly Pro-Tip: You can use our starring feature for many different purposes! For instance,  you can star all comments that still need a reply or any that are a question or suggestion from a follower.

Please Note: This feature is only available on the Instagram Planner.