You can manage comments for Instagram in the "Comments" tab on the Web Dashboard. This is a paid feature.
Please Note: The number of posts you can access is dependent on your plan type. Each plan type has a certain number of posts you can access. To view our different plan types pricing page
How to Access Comments Manager:
1. Go to your PLANOLY Web Dashboard and click on the COMMENTS tab. | ![]() |
2. Click on a post to view comments from your followers. | ![]() |
3. Click on REPLY next to the username to reply back to that user. Click ENTER to send. Note: The reply will be threaded in that comment |
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4. You can view comments by ALL, STARRED, or NEW. | ![]() |
5. To star a comment, click on the star in the right-hand corner. | ![]() |
PLANOLY Pro-Tip: You can use our starring feature for many different purposes! For instance, you can star all comments that still need a reply... or any that is a question or suggestion from a follower.