How to Manage & Reply to Comments for Instagram

You can manage comments for Instagram in the "Comments" tab on the Web Dashboard. This is a paid feature.


Please Note: The number of posts you can access is dependent on your plan type. Each plan type has a certain number of posts you can access.  To view our different plan types pricing page

How to Access Comments Manager:

1. Go to your PLANOLY Web Dashboard and click on the COMMENTS tab.
2. Click on a post to view comments from your followers.
3. Click on REPLY next to the username to reply back to that user. Click ENTER to send.
Note: The reply will be threaded in that comment
4. You can view comments by ALL, STARRED, or NEW.
5. To star a comment, click on the star in the right-hand corner.


PLANOLY Pro-Tip: You can use our starring feature for many different purposes! For instance,  you can star all comments that still need a reply... or any that is a question or suggestion from a follower.