You can manage comments for Instagram in the "Comments" tab on the Web Dashboard. This is a paid feature offered through our Instagram Planner.
Please Note: The number of posts you can access is dependent on your plan type. Each plan type has a certain number of posts you can access. To view our different plan types pricing page.
How to Access Comments Manager
- Go to your Planoly Web Dashboard and click on the Comments tab.
- Click on a post to view comments from your followers.
- Click on Reply next to the username to reply back to that user. Click Enter to send.
Note: The reply will be threaded in that comment
- You can view comments by All, Starred, or New.
- To star a comment, click on the star in the right-hand corner.
Planoly Pro-Tip: You can use our starring feature for many different purposes! For instance, you can star all comments that still need a reply or any that are a question or suggestion from a follower.
Please Note: This feature is only available on the Instagram Planner.