How To Tag Users

User Tagging

This feature enables you to plan ahead of time by tagging Instagram user accounts within PLANOLY. Keep in mind that Instagram ‘User Tagging’ is only available when you’re publishing your content via ‘Auto-Post’ (click here to learn how to enable ‘Auto-Post’ on your PLANOLY account). Here are some important things to know about this feature:

• You cannot tag private profiles
• You can only tag up to 20 profiles
• Profile tagging only works for scheduled *Auto-Posts* (it will not work for ‘Post Now’)
• It only works for grid images (will not work for videos, multi-image posts – carousel, Stories)
• You cannot search for profiles (you have to enter the exact names)
• This feature is available on both the PLANOLY app and web dashboard

How User Tagging Works on PLANOLY App & Web Dashboard

1. Go to your grid view and select the image you want to tag. You must have ‘Auto-Post’ enabled on your PLANOLY account in order to use this feature – learn how to use ‘Auto-Post’ here.
2. Tap on the tag icon below the image (it’s the same image on both app and web dashboard – it looks like an outline of a person with a plus sign overtop).
3. Type out the profile you want to tag on the post. Please note that you cannot search for profiles, and you must enter the exact username you wish to tag. *PLANOLY Tip: You can tag up to 20 profiles per image.
4. Tap ‘Done’ once you’ve finished tagging. An important thing to remember about this new feature is that it will only work for content being pushed by ‘Auto-Post’. If you select Post Now, it will not save your user tags.