This guide is to help resolve the linking error when receiving the “Off-Facebook Activity” error when linking to PLANOLY.
Are you receiving this error when linking?
Follow These Steps:
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Log into Facebook on a desktop computer
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On the website, locate the down arrow in the top right of Facebook
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Select Settings & Privacy, then click Settings
- Click Your Facebook Information found on the left side of the page, then click Off-Facebook
Activity, then View - Click on Disconnect Future Activity
- Toggle OFF Future Off-Facebook Activity, click on Confirm
- Then, you'll go back and toggle ON Future Off-Facebook Activity
- Once complete, Future Off-Facebook Activity should remain ON
For more reference, follow this guide.