--- title: How to Resolve the 'Code 400 Off-Facebook Activity' Error description: This guide is to help resolve the linking error when receiving the “Off-Facebook Activity” error when linking to Planoly. --- [Skip to content](https://help.planoly.com/knowledge/facebook-linking-error#main-content) English Show submenu for translations ![Planoly\_Digital\_LogoLockup\_Off-Black](https://help.planoly.com/hs-fs/hubfs/Planoly_Digital_LogoLockup_Off-Black.png?width=200&height=20&name=Planoly_Digital_LogoLockup_Off-Black.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://www.planoly.com/contact-us) [Contact us](https://www.planoly.com/contact-us) How can we help you? - There are no suggestions because the search field is empty. 1. [https://help.planoly.com/knowledge](https://help.planoly.com/knowledge) 2. [Accounts & Billing](https://help.planoly.com/knowledge/accounts-billing) 3. [Troubleshooting](https://help.planoly.com/knowledge/accounts-billing#troubleshooting) # How to Resolve the 'Code 400 Off-Facebook Activity' Error ## This guide is to help resolve the linking error when receiving the “Off-Facebook Activity” error when linking to Planoly. #### Are you receiving this error when linking? ![Facebook Off ](https://help.planoly.com/hs-fs/hubfs/Facebook%20Off%20.png?width=365&name=Facebook%20Off%20.png) ### Follow These Steps: 1. Log into **Facebook** on a **desktop computer** 2. On the website, locate the down arrow in the top right of Facebook  3. Select **Settings & Privacy**, then click **Settings ![](https://help.planoly.com/hs-fs/hubfs/Screen%20Shot%202022-05-05%20at%2010-25-38%20AM-png.png?width=367&name=Screen%20Shot%202022-05-05%20at%2010-25-38%20AM-png.png)![](https://help.planoly.com/hs-fs/hubfs/Screen%20Shot%202022-05-05%20at%2010-25-47%20AM-png.png?width=336&name=Screen%20Shot%202022-05-05%20at%2010-25-47%20AM-png.png)** 4. Click **Your Facebook Information** found on the left side of the page, then click **Off-Facebook** **Activity**, then **View  ![](https://help.planoly.com/hubfs/Screen%20Shot%202022-05-05%20at%2010-26-18%20AM-png.png)** **![](https://help.planoly.com/hubfs/Screen%20Shot%202022-05-05%20at%2010-32-58%20AM-png.png)** 5. Click on **Manage Future Activity** **![](https://help.planoly.com/hs-fs/hubfs/Screenshot%202024-01-05%20at%204-30-06%20PM-png.png?width=408&height=434&name=Screenshot%202024-01-05%20at%204-30-06%20PM-png.png)** 6. Select **Disconnect Future Activity**, click on **Continu    ![](https://help.planoly.com/hs-fs/hubfs/Screenshot%202024-01-05%20at%204-30-22%20PM-png.png?width=411&height=673&name=Screenshot%202024-01-05%20at%204-30-22%20PM-png.png)** 7. Then, click on **Disconnect Future Activity ![](https://help.planoly.com/hs-fs/hubfs/Screenshot%202024-01-05%20at%204-30-35%20PM-png.png?width=412&height=820&name=Screenshot%202024-01-05%20at%204-30-35%20PM-png.png)** 8. Once complete, **Future Off-Facebook Activity** should remain **ON** For more reference, follow [this guide](https://www.facebook.com/help/1224342157705160). - [Getting Started](https://help.planoly.com/knowledge/getting-started#main-content) - [Planoly Overview](https://help.planoly.com/knowledge/getting-started#planoly-overview) - [Creator Store Intro](https://help.planoly.com/knowledge/getting-started#creator-store-intro) - [Social Channel Connections](https://help.planoly.com/knowledge/getting-started#social-channel-connections) - [Create & Post](https://help.planoly.com/knowledge/create-post#main-content) - [Multi-channel Workspace](https://help.planoly.com/knowledge/create-post#multi-channel-workspace) - [Creating & Editing](https://help.planoly.com/knowledge/create-post#creating-editing) - [Auto-post Troubleshooting](https://help.planoly.com/knowledge/create-post#auto-post-troubleshooting) - [Analytics](https://help.planoly.com/knowledge/create-post#analytics) - [Sell with Creator Store](https://help.planoly.com/knowledge/sell-with-creator-store#main-content) - [Products & Store Setup](https://help.planoly.com/knowledge/sell-with-creator-store#products-store-setup) - [Online Courses](https://help.planoly.com/knowledge/sell-with-creator-store#online-courses) - [Memberships](https://help.planoly.com/knowledge/sell-with-creator-store#memberships) - [Integrations](https://help.planoly.com/knowledge/sell-with-creator-store#integrations) - [CRM & Marketing tools](https://help.planoly.com/knowledge/sell-with-creator-store#crm-marketing-tools) - [Payments & Payouts](https://help.planoly.com/knowledge/sell-with-creator-store#payments-payouts) - [Customer Care](https://help.planoly.com/knowledge/sell-with-creator-store#customer-care) - [Accounts & Billing](https://help.planoly.com/knowledge/accounts-billing#main-content) - [Plans & Subscriptions](https://help.planoly.com/knowledge/accounts-billing#plans-subscriptions) - [Account Settings](https://help.planoly.com/knowledge/accounts-billing#account-settings) - [Troubleshooting](https://help.planoly.com/knowledge/accounts-billing#troubleshooting) [![Planoly\_Digital\_LogoLockup\_Off-Black](https://help.planoly.com/hs-fs/hubfs/Planoly_Digital_LogoLockup_Off-Black.png?width=225&height=23&name=Planoly_Digital_LogoLockup_Off-Black.png "Planoly_Digital_LogoLockup_Off-Black")](http://planoly.com) 1606 Headway Cir, STE # 9512 Austin, TX 78754 Copyright © 2025, Planoly