Facebook Linking Error: Off Facebook Activity

This guide is to help resolve the “Off-Facebook Activity” error when linking to PLANOLY.

Are you receiving this error when linking?

Facebook Off

Follow these steps:

  1. Log into Facebook on a desktop computer.

  2. On the website, locate the down arrow in the top right corner. 

  3. From here, select “Settings & Privacy”.

Privacy

4. Next, select “Settings”. 

Settings

5. Locate “Your Facebook Information”, found on the left side of the page.

Information

6. Under “Your Facebook Information”, locate “Off-Facebook Activity” and click view.

view

7.Next, select “Manage Your Off-Facebook Activity”.

Manage 

8. You will be prompted to put in your password and you will be brought back to the same page.

9. Click “Manage Your Off-Facebook Activity” again.

10. From there, locate and click on “Manage Future Activity”.

manage2

11. A pop-up will appear, click on “Manage Future Activity”.

future

12. Next, toggle off “Future Off-Facebook Activity”.

toggle

13. A pop-up will appear, “Manage Future Activity”, select “Turn Off”.

turnoff

14.You will then want to toggle “Future Off-Facebook Activity” back ON.

on

15. Once complete, Future Off-Facebook Activity should remain on.

on