How to Resolve the 'Off-Facebook Activity' Error

This guide is to help resolve the linking error when receiving the “Off-Facebook Activity” error when linking to Planoly.

Are you receiving this error when linking?

Facebook Off

Follow These Steps:

  1. Log into Facebook on a desktop computer
  2. On the website, locate the down arrow in the top right of Facebook 
  3. Select Settings & Privacy, then click Settings
  4. Click Your Facebook Information found on the left side of the page, then click Off-Facebook
    Activity, then View  

  5. Click on Manage Future Activity
  6. Select Disconnect Future Activity, click on Continu   
  7. Then, click on Disconnect Future Activity 
  8. Once complete, Future Off-Facebook Activity should remain ON

For more reference, follow this guide.