This guide is to help resolve the linking error when receiving the “Off-Facebook Activity” error when linking to PLANOLY.
Are you receiving this error when linking?
Follow These Steps:
Log into Facebook on a desktop computer
On the website, locate the down arrow in the top right of Facebook
Select Settings & Privacy, then click Settings
- Click Your Facebook Information found on the left side of the page, then click Off-Facebook
Activity, then View
- Click on Disconnect Future Activity
- Toggle OFF Future Off-Facebook Activity, click on Confirm
- Then, you'll go back and toggle ON Future Off-Facebook Activity
- Once complete, Future Off-Facebook Activity should remain ON