--- title: How can I set up Auto DMs? description: Learn how to set up Auto DMs in Creator Store to automatically respond to Instagram comments with custom direct messages. Drive engagement, share links, and track results with ease. --- [Skip to content](https://help.planoly.com/knowledge/how-can-i-set-up-auto-dms#main-content) English Show submenu for translations ![Planoly\_Digital\_LogoLockup\_Off-Black](https://help.planoly.com/hs-fs/hubfs/Planoly_Digital_LogoLockup_Off-Black.png?width=200&height=20&name=Planoly_Digital_LogoLockup_Off-Black.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://www.planoly.com/contact-us) [Contact us](https://www.planoly.com/contact-us) How can we help you? - There are no suggestions because the search field is empty. 1. [https://help.planoly.com/knowledge](https://help.planoly.com/knowledge) 2. [Sell with Creator Store](https://help.planoly.com/knowledge/sell-with-creator-store) 3. [CRM & Marketing tools](https://help.planoly.com/knowledge/sell-with-creator-store#crm-marketing-tools) # How can I set up Auto DMs? ## With Auto DMs, creators can automatically send personalized messages to followers who comment on specific Instagram posts. This is a great way to build engagement, share links, or direct followers to your Creator Store. #### How to Set Up Auto DMs 1. **Navigate to Auto DMs** ![Screenshot 2025-05-30 at 9.14.11 AM](https://help.planoly.com/hs-fs/hubfs/Screenshot%202025-05-30%20at%209.14.11%20AM.png?width=126&height=212&name=Screenshot%202025-05-30%20at%209.14.11%20AM.png) 2. **Link Your Instagram Account** ![Screenshot 2025-05-29 at 9.22.58 AM](https://help.planoly.com/hs-fs/hubfs/Screenshot%202025-05-29%20at%209.22.58%20AM.png?width=322&height=143&name=Screenshot%202025-05-29%20at%209.22.58%20AM.png)   ![Screenshot 2025-05-29 at 9.23.30 AM-1](https://help.planoly.com/hs-fs/hubfs/Screenshot%202025-05-29%20at%209.23.30%20AM-1.png?width=231&height=245&name=Screenshot%202025-05-29%20at%209.23.30%20AM-1.png) 3. **Create an Auto Reply** ![Screenshot 2025-05-29 at 9.23.49 AM](https://help.planoly.com/hs-fs/hubfs/Screenshot%202025-05-29%20at%209.23.49%20AM.png?width=414&height=185&name=Screenshot%202025-05-29%20at%209.23.49%20AM.png)   4. **Customize Your Fields**         Fill out the following sections: - **When They Comment**: Choose the specific post and set one or more keyword triggers that will activate the response. You can add multiple keywords to capture different variations. - **Comment Back**: (Optional) Add a public reply that will post directly under their comment. - **Direct Message**: Write the message you want to send via DM. You can create up to 3 customized responses to rotate or vary the replies sent to users. > ![Screenshot 2025-05-29 at 9.24.04 AM](https://help.planoly.com/hs-fs/hubfs/Screenshot%202025-05-29%20at%209.24.04%20AM.png?width=670&height=381&name=Screenshot%202025-05-29%20at%209.24.04%20AM.png)   *All fields are fully customizable, so you can personalize the experience for your audience.* **      5.    Save or Publish**                ![Screenshot 2025-05-29 at 9.59.30 AM](https://help.planoly.com/hs-fs/hubfs/Screenshot%202025-05-29%20at%209.59.30%20AM.png?width=214&height=72&name=Screenshot%202025-05-29%20at%209.59.30%20AM.png)   --- #### **Track Your Results** Once your Auto DM is active, you can monitor its performance: ![Screenshot 2025-05-29 at 9.25.19 AM](https://help.planoly.com/hs-fs/hubfs/Screenshot%202025-05-29%20at%209.25.19%20AM.png?width=581&height=78&name=Screenshot%202025-05-29%20at%209.25.19%20AM.png) - **DMs Sent**: See how many auto DMs were delivered. - **Opened**: Track how many followers opened your message. - **Link Clicks**: If you included a link in your DM, you'll see how many users clicked it. ---   #### Pro Tip Use Auto DMs to: - Drive traffic to your Creator Store - Share exclusive discounts - Deliver freebies or gated content   - [Getting Started](https://help.planoly.com/knowledge/getting-started#main-content) - [Planoly Overview](https://help.planoly.com/knowledge/getting-started#planoly-overview) - [Creator Store Intro](https://help.planoly.com/knowledge/getting-started#creator-store-intro) - [Social Channel Connections](https://help.planoly.com/knowledge/getting-started#social-channel-connections) - [Create & Post](https://help.planoly.com/knowledge/create-post#main-content) - [Multi-channel Workspace](https://help.planoly.com/knowledge/create-post#multi-channel-workspace) - [Creating & Editing](https://help.planoly.com/knowledge/create-post#creating-editing) - [Auto-post Troubleshooting](https://help.planoly.com/knowledge/create-post#auto-post-troubleshooting) - [Analytics](https://help.planoly.com/knowledge/create-post#analytics) - [Sell with Creator Store](https://help.planoly.com/knowledge/sell-with-creator-store#main-content) - [Products & Store Setup](https://help.planoly.com/knowledge/sell-with-creator-store#products-store-setup) - [Online Courses](https://help.planoly.com/knowledge/sell-with-creator-store#online-courses) - [Memberships](https://help.planoly.com/knowledge/sell-with-creator-store#memberships) - [Integrations](https://help.planoly.com/knowledge/sell-with-creator-store#integrations) - [CRM & Marketing tools](https://help.planoly.com/knowledge/sell-with-creator-store#crm-marketing-tools) - [Payments & Payouts](https://help.planoly.com/knowledge/sell-with-creator-store#payments-payouts) - [Customer Care](https://help.planoly.com/knowledge/sell-with-creator-store#customer-care) - [Accounts & Billing](https://help.planoly.com/knowledge/accounts-billing#main-content) - [Plans & Subscriptions](https://help.planoly.com/knowledge/accounts-billing#plans-subscriptions) - [Account Settings](https://help.planoly.com/knowledge/accounts-billing#account-settings) - [Troubleshooting](https://help.planoly.com/knowledge/accounts-billing#troubleshooting) [![Planoly\_Digital\_LogoLockup\_Off-Black](https://help.planoly.com/hs-fs/hubfs/Planoly_Digital_LogoLockup_Off-Black.png?width=225&height=23&name=Planoly_Digital_LogoLockup_Off-Black.png "Planoly_Digital_LogoLockup_Off-Black")](http://planoly.com) 1606 Headway Cir, STE # 9512 Austin, TX 78754 Copyright © 2025, Planoly