I forgot my Creator Store password. What should I do?
If you’re having trouble logging in, you can quickly reset your password by following the steps below.
How to reset your password
- Visit the Creator Store login page
- Click “Forgot your password?” below the login form
- You’ll be redirected to the password reset page
- Enter the email address associated with your Creator Store account (make sure it’s entered correctly)
Once submitted, you’ll receive an email with instructions to reset your password.
Tip: Be sure to check your spam or junk folder if you don’t see the email in your inbox.
Resetting your password
- Open the email and click the password reset link
- Enter a new password
- Choose a strong password (a mix of letters, numbers, and special characters is recommended)
- Confirm your new password
- Save your changes
You’ll now be able to log in using your updated password.
What if I don’t receive the password reset email?
If you haven’t received the email, try the following:
- Double check that you entered the correct email address
- Check your spam or junk folder
- Wait a few minutes and try again, as there may be a slight delay
If you’re still not receiving the email, please contact our support team at support@planoly.com for further assistance.