Creator Store FAQ

How many Creator Store accounts can I have with the same email?

If you sign up directly through Creator Store, you can have one Creator Store account per email address.

If you are using Creator Store through a Planoly subscription, you can manage multiple Creator Stores (one per Social Set) under the same email/login, allowing you to operate multiple storefronts from a single account.

Does Creator Store offer gift cards?

At this time, Creator Store does not support native gift card functionality. Creators may, however, offer third-party or manual gift certificates outside of the platform if desired.

Can a creator delete their account in Creator Store?

Yes. Creators can delete their Creator Store account directly from within account settings.

Once deleted, the storefront is permanently removed and all products and data associated with that store are erased and cannot be recovered.

Can you sell physical products on Creator Store?

Yes, there are multiple options for selling physical products through Creator Store.

You can:

• Use our Design & Sell Merch feature to create and sell custom physical products directly through your Creator Store without needing outside fulfillment tools.

• Add external links to platforms like Etsy or Amazon to direct customers to physical products you sell on those marketplaces.

This gives you the flexibility to sell physical goods either directly within Creator Store via our merch tools or by linking out to your existing storefronts.