What is Creator Store ?
Creator Store is an all-in-one platform for online monetization: sell digital goods, schedule appointments, tipping, host events such as livestreams, perform 1:1s, and manage marketing, all via social media.
Why Would I use Creator Store on Planoly?
- Monetization support: Creator Store offers advanced monetization capabilities, allowing creators to make a living from their passion.
- Expanded link-in-bio tooling: Creator Store enhances link-in-bio features, providing customization options and a streamlined workflow for creators.
- Zero transaction fees: Creator Store has zero transaction fees for paid plans, allowing creators to keep more of their earnings.
- 30-day free trial for Social Planner users: Social Planner users can try Creator Store for free for 30 days, providing an opportunity to explore its features and benefits.
Included Features
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Access Creator Store within Social Planner: Existing Social Planner users can access Creator Store through our Instagram Planner and Multi-Channel Workspace on the web (mobile access is not available yet).
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Connect Creator Store to social sets: Connect your Creator Store to your social set in Social Planner to streamline your social commerce.
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Team collaboration: Provide access to team members, allowing them to collaborate on Creator Store management.
How to Link a Creator Store?
- Log into Planoly on a computer. If you are in the Instagram Planner, you will see the new Creator Store button at the top of the screen OR if you are in the Multi-Channel Workspace, you will be able to see it on the left panel.
- To link a Creator Store account, you'll navigate to the Social Sets Manager page, and under the Creator Store column, click on the 'storefront' icon or arrow
- You will then be taken into Creator Store. If this is your first time signing up for Creator Store, once you choose a paid plan, you will be added to a 30-day free trial as a Social Planner user. Follow the prompts to get signed up.
- Once you have Creator Store linked to Social Planner, you will be directed to your Creator Store account (as shown below).
- Next, to manage your Creator Store account in Social Planner, you will be able to click on the Storefront icon on the left panel
- From here, you can start managing your account on Creator Store through Social Planner!
- You are all set!
Please Note: If you have an existing Creator Storeaccount, you will need to make sure both Planoly and Snipfeed are using the same email on both accounts.
How to Unlink Creator Store from Social Planner and Delete a Social Set
Planoly Pro Tip: Unlinking a Creator Store account independent of deleting a Social Planner social set is not possible. To unlink Creator Store, you have to delete a social set.
- Log into Planoly on a computer web browser
- Navigate to the Social Sets Manager page
- Click on the 3 dots to the right of the social set you wish to delete your Snipfeed account from. This will remove the entire social set.
- From there, click on Delete to unlink your Creator Store.
- [In steps 5-6, you're just removing Creator Store from Social Planner, not the entire social set.] On the next screen, choose Keep Creator Store (as long as you want to keep your Creator Store account active and separate from Planoly).
*If you wish to completely delete your Creator Store account AND Social Planner social set so you can no longer access either, you will choose the Delete button in red. These steps are shown below in step 7.
- To unlink just your Creator from Social Planner, follow the steps in the prompt to create an email and password for your Creator Store account if you do not already have one. Then click on Unlink Snipfeed. This will create a Creator Store account for you separate from Planoly so you can log into Creator Store directly through www.planoly.com
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- Once you have unlinked Creator Store from Social Planner, if you want to delete your Social Planner social set, head back to the Social Sets Manager page on Social Planner and click on the 3 dots to the right of the social set. Click on Delete in red.
- From there, enter the word delete and click on the red Delete button. This will delete the entire social set you are looking to remove from Planoly. You will not be able to get it back once it has been deleted.
- You have now created a Creator Store login separate from Social Planner and removed your social set!
Please Note: If you do not want to delete your Creator Store account and continue using it outside of Social Planner, make sure to follow steps 1-6 above.
Additional Information: For more information about the acquisition, feel free to check out this article or our blog! We will be adding additional features that will be coming soon so stay tuned.
If you're looking to get more support for your Creator Store account, feel free to reach out to our support team.