The Instagram Profile must also be authenticated with the linked Facebook Business Page on PLANOLY.
The Instagram handle linked to PLANOLY must be:
- A Business Profile (Instagram Setting)
- Linked to a Facebook Business Page
Limitations when searching by User Handle:
- @ is not needed when searching Instagram handles
- Auto-Complete for usernames will no longer populate in PLANOLY
- The exact Instagram handle will have to be manually typed in. - Limitations set by Instagram:
- Only Instagram Business and Creator Profiles will show up in searches
- Private or Personal Instagram Handles will not display any post results back
When searching by Hashtag:
- # is not needed when searching for hashtags
- Auto-Complete for hashtags will no longer populate in PLANOLY. The exact hashtag term will have to be manually typed in.
- When searching by either username or hashtag, Instagram sends back the posts displayed in the search results. Not all tagged posted may appear.
- Limitations set by Instagram:
- Original Instagram Poster handle will not appear
- Published dates will not appear
- 30 Unique Hashtags can be searched for in a rolling 7 day period.