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      2. PLANOLY Features
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      How to Upload & Schedule Carousel Posts

      You can schedule carousel posts on both the mobile app and web dashboard and you can manually post through our mobile app via push notifications.

      How to Schedule Instagram Carousel Posts Using PLANOLY's Mobile App

      Carousel Post Guidelines:

      • Carousel Posts are not eligible for auto-posting to Instagram or Facebook. Read more about Instagram Guidelines and Limitations
      • Up to 10 Media Items can be added to a Carousel Post

      PLANOLY Pro Tip: Instagram does not support tagging users or locations on Carousel

      posts outside of Instagram. If you wish to have users and a location tagged on your post, this will need to be added once it’s published and live on Instagram.

      How to Create Carousel Posts from Single Posts on the PLANOLY Web Dashboard:

      1. Go to your PLAN Dashboard on the PLANOLY Web Dashboard
      2. Select the single post images that you would like to Merge into a Carousel Post and click Merge

      3. Click Merge & Save

      • Please Note: Once you merge content, this action cannot be undone. 

      4. The single image posts have now been merged into a Carousel Post.

      5. If a caption is present on any posts, they will be combined as well.

      How to Manually Post your Carousel Post from PLANOLY to Instagram via Push Notifications:

      1. Select the date + time and click save.

      2.The blue 'S' here indicates that this post is set to be manually posted via PLANOLY’s

      push notification through our mobile app.

      3. To turn on your push notifications, tap on the profile icon in the bottom right hand corner

      4. Select Settings

      5. Scroll down until you see Notifications

      6. Toggle on ALL options and then click save.

      PLANOLY Pro Tip: You can also utilize the 'Post Now' feature on your mobile device if you wish to post immediately. A friendly reminder, the 'Post Now' feature is not currently availalble on the web dashboard. 

       

      Why Aren’t My Carousels or Stories Not Auto-Posting to Instagram? 

      Although PLANOLY is an official Instagram partner, the company still sets certain limitations on what the platform can or cannot do.  Among those current limitations are auto-posting Carousels and Stories posts. Unfortunately, we have no control over this issue at the time. But if and when Instagram lifts those restrictions, we’ll be the first to offer that feature! For now, you can auto-post single images and videos, tag users/locations, and first comments. 


        Additional Help: How to Upload Single and Multi Posts on PLANOLY Mobile and Web