If linking through the Facebook log-in is not working, you can still link your Instagram profile in an alternative way. Some features (such as auto-posting) won't be set up, but you can still upload, plan and schedule your content.
Let's start off by linking your Instagram Account:
On a computer web browser:
- Go to www.instagram.com, and make sure you are logged out
- Log into your PLANOLY Web Dashboard
- Click on this link: Link via Instagram Login
- Link via the PERSONAL PROFILE option
Log in with the Instagram Handle + password (even if you are a Creator or Business account) - make sure to use the @IGhandle login information and not the e-mail or number so that it will link straight to the proper account!
Don't hesitate to reach out to our support team here if you continue to find yourself stuck!