Step 4 | How to Revoke + Re-Enable Your Facebook Account

Are you experiencing issues with Facebook Business Integrations? You'll want to revoke and re-enable Planoly permissions on your Facebook Business page settings to ensure you are set up properly for auto-post.

There are a few reasons you will continuously be asked to re-establish your Facebook token. In some cases, Facebook does not provide Planoly with the latest updated information regarding the Facebook account associated with an Instagram account.

In some cases, we need to re-establish the connection between Facebook, Instagram, and Planoly. 

How to Revoke + Re-Enable Your Facebook Account

  1. Log into your Facebook account (not Business Page) from a computer
  2. In the top right, click your profile icon 
  3. Select Settings & privacy > Settings
  4. On the left side, tap on Business Integrations
  5. You should see Planoly listed under Active at the top, or search for it using the search bar to the right
  6. Select the business integration for Planoly, click Remove, and it should be removed. *Note: Once you've removed this business integration from your account it can no longer manage your Page on Planoly. View removed business integrations under the Removed tab at the top   


  7. Log out of Facebook
  8. Log back into your Planoly account from a computer Chrome web browser
  9. Click on the Account Switcher in the top left, select Add & Edit Social Connections
  10. You will land on the Social Sets Manager page where you can begin linking all social channels
  11. From the Social Sets Manager, click on the social profile that needs to be re-authenticated or linked
  12. Select Business or Creator
  13. Click Yes > Link Facebook
  14. Log into Facebook
  15. When you receive the prompt below, click on Edit Access and make sure ALL toggles/boxes for ALL pages are ON/CHECKED

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  1. If all toggles are on or boxes checked, click the X at the top. If not, toggle on or check any boxes not marked 
  2. Click Continue as "name"
  3. The prompt to select the Instagram username will appear and you will click Link Username for the account you are linking

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Please note: Removing Planoly and completing these steps will result in all social channels linked to your account needing reauthorizing, not just a specific channel.



Additional Resources: 

Want to learn more about authenticating your Instagram and Facebook accounts and get started auto-posting? Check out our helpful articles below!

How to set up Auto-post:

Auto-post Troubleshooting: