- Log in to Facebook.com
- Go to Facebook Business Tools Page
- Check if PLANOLY is displaying in your Active Business Integrations.
- Select PLANOLY, and click REMOVE
5. Log out of Facebook
6. Now you can try to re-authenticate again on PLANOLY! Log into PLANOLY Web Dashboard, re-authenticate with Facebook again via your Profile Page
7. You'll be prompted to re-link the Facebook Business Page via PLANOLY.
PLANOLY Pro-Tip: If you’re still unable to re-authenticate your account successfully, we recommend contacting Instagram to see how they can further assist you with your Facebook Page/account as there can be an issue on Facebook’s end that they may need to look further into.