1. Log in to Facebook.com
  2. Go to Facebook Business Tools Page
  3. Check if PLANOLY is displaying in your Active Business Integrations.
  4. Select PLANOLY, and click REMOVE 


5. Log out of Facebook

6. Now you can try to re-authenticate again on PLANOLY! Log into PLANOLY Web Dashboard, re-authenticate with Facebook again via your Profile Page

7. You'll be prompted to re-link the Facebook Business Page via PLANOLY

PLANOLY Pro-Tip: If you’re still unable to re-authenticate your account successfully, we recommend contacting Instagram to see how they can further assist you with your Facebook Page/account as there can be an issue on Facebook’s end that they may need to look further into.