Auto Post Authentication Troubleshoot

Check if your Instagram and Facebook settings are correct to enable auto-post and other PLANOLY features

Limitations:
Some auto posting features are only available with paid plans.

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Instagram App (for mobile use)

Open the Instagram App
Go to your Profile Page
Tap on Edit Profile. The Facebook Business Page name should be displayed
Example Screenshot of Step 3

4. Tap on the Facebook Business Page. Check if the Business Page is selected (blue checkmark/circle)

Example Screenshot of Step 4

FACEBOOK (on a desktop web browser)
Confirm that the Facebook account you're logging in with created the Business Page or has admin roles. Go to the Facebook Business Page Instagram Settings and Facebook Business Page Page Role Settings:

Note: Only Admins or the Owner of the Facebook Business Page can authenticate to PLANOLY

Facebook Business Instagram Settings / Facebook Business Page Role Settings

If any of the settings are not configured correctly, this will cause issues with your Facebook and Instagram setup and will keep you from successfully enabling auto-post for your account.