Auto-Post Set-Up: Step 1

Step 1: Checking your Instagram account and Facebook Page settings are connected (authentication)

Having trouble setting up auto-post? Sometimes there can be a connectivity issue with your Instagram profile and your Facebook page, causing them to not be properly connected within its settings.

Follow this guide to learn how to check if both your Instagram account settings and Facebook page settings are properly connected!

First, Let’s check your Instagram account settings:

Log into your Instagram account (on a mobile device)
Go to Edit Profile
Select Page
Tap on Facebook Business Page and check if the correct Business Page is selected.
If you do not have a Facebook Business Page already created or if you do not see the correct Facebook Business Page selected, adjust this by tapping Select a Facebook Page to connect to your Instagram account or create a new one.

Next, Let's check your Facebook Page settings:

1. Log into Facebook on a desktop web browser

2. Select your Business Page

3. Choose Page Settings from the options on the left

Page settings

4. Select Instagram

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IGfb

If you were able to confirm your accounts were properly connected, try auto-posting again!

If you were unable to confirm that your accounts were properly connected, follow along to Step 2 to check your Facebook page role settings.

Additional Help: Want to learn more about authenticating your Instagram and Facebook accounts and get started auto-posting? Check out the helpful articles below!

How to set up Auto-post:

Auto-post Set-up: Step 1

Auto-post Set-Up: Step 2

Auto-Post Set-Up: Step 3

Auto-Post Set-Up: Step 4

Auto-post Troubleshooting:

How To Check Instagram Profile Type

Auto-Post Guidelines and Limitations