Auto-Post Set-Up: Step 1

Step 1: Is your Instagram Business Account properly connected to your Facebook Business Page?

Follow this guide to learn how to check if both your Instagram Business Account settings and Facebook Business Page settings are properly connected.

First, Let’s check your Instagram account settings:

Log into your Instagram account (on a mobile device)
Go to Edit Profile
Select Page

Auto-Post Step 1

4. Tap on Facebook Business Page
5. A Manage Connection pop-up will appear and you'll want to click Change or Create Page to see if your Facebook Business Page is connected with a blue dot.

If you do not have a Facebook Business Page already created or if you do not see the correct Facebook Business Page selected, adjust this by tapping Select a Facebook Page to connect to your Instagram account or create a new one.

Next, Let's check your Facebook Page settings:

1. Log into Facebook on a desktop web browser

2. Click on Pages on the left side of your Facebook Account

3. Select your Facebook Business Page

4. Choose Page Settings from the options on the left

5. Select Instagram

If you were able to confirm your accounts were properly connected, try auto-posting again!
If you were unable to confirm that your accounts were properly connected, follow along to Step 2 to check your Facebook page role settings.

Additional Help: Want to learn more about authenticating your Instagram and Facebook accounts and get started auto-posting? Check out the helpful articles below!

How to set up Auto-post:

Auto-post Set-Up: Step 2

Auto-Post Set-Up: Step 3

Auto-Post Set-Up: Step 4

Auto-post Troubleshooting:

How To Check Instagram Profile Type

Auto-Post Guidelines and Limitations